- ASC’s VoIP recording solution with EVOip is entirely software based without any need for proprietary hardware and may be installed on an “off-the-shelf“ server provided by the customer. The calls are recorded directly from the IP network, saved on a hard disk and archived, if necessary.
- Specific integrated solutions for EVOip are available for major IP vendors.
- EVOip is available for both Windows and Linux operating systems.
- ASC’s VoIP recording solution comprises EVOip and EVOip active as passive and active components.
- EVOip, a passive VoIP recording solution, monitors the audio packets on the LAN. It may be used in nearly every customer environment and supports virtually all IP vendors. Additionally, it may be adjusted for the most popular VoIP products to record call details such as phone number, date, agent name, etc.
- EVOip active may be compared to an additional IP phone or a third party in a conference call. It supports the common protocols H.323 and SIP.
- EVOip fully integrates with any of the latest ASC communications recording and quality monitoring applications, MARATHON EVOLUTION XXL, MARATHON EVOLUTION, MARATHON EVOlite and INSPIRATION enabling any existing ASC customer to introduce VoIP Recording capabilities into their environment.
- Fast and efficient search and replay: Select an application based on your company’s requirements. Choose INSTANTplay or INSTANT WEBplay primarily for immediate retrieval of the most recent call. POWERplay or WEBplay excel with flexible search criteria and other advanced functions.
Bomb Threat Recording System
AS 500 DR
Directly connected to the telephone line, the AS 500 DR Bomb Threat Recording
System allows permanent documentation of threatening calls. All inbound and
outbound calls including the time and date information are directly stored on the
digital ring memory of the DS 4.
Once a call is recognized by the operator as conveying a threatening message, it is
locked and copied onto cassette. Thus the recording can be replayed on any commercial
cassette recorder. Even during replay operations the DS 4 continues to record
incoming calls so that no calls are being lost. Less important calls will be overwritten
automatically to provide personal data protection.
At only the push of a button
For permanent documentation of a threatening call onto the recorder AN 2 simply
the push of a single button is required. The button can be pressed at any time during
the call prompting transfer of a copy of the complete call onto an ordinary compact
cassette in the AN 2. The Time-Code System AN 2 TI integrated into the AN 2 marks
the copy being transferred with the time and date stamping of the call, thus securing
the precise time designation of every recorded call.
Expandable system
The Bomb Threat Recording System AS 500 DR consists of one DS 4 digital recorder
for each operator (max. 15 positions) plus a single analogue AN 2 cassette recorder
with the integrated Time-Code System AN 2 TI. The logic system of the TAD-BUSLAN
manages the trouble free copying even if several calls from a number of DS 4’s needs to be copied simultaneously.
COMGUARD Single
There is an increasing need to record and document communications in all fields of business that require indisputable, failsafe recording of information. The COMGUARD Single IP has been designed to handle the requirements of single channel applications that require a fully functional cost-effective solution.
Compact multi purpose system
The COMGUARD Single IP is a compact single channel digital recorder that fits almost anywhere. Connected to the analog interface of any analog or digital telephone set,
any call can be easily recorded automatically or manually triggered. Playback of recorded communication can be performed via the integrated speaker or headset. The versatile system may also be used for note taking, as a dictation unit or telephone answering machine.
Archiving of phone and radio calls on hard disc or flash memory, providing up to 13 800 hours of recording capacity
Easy and interactive operation
Automatic recording of analog or digital extensions
The recording may be stopped, started or interrupted within the actual call
Individual marking of single calls by the touch of a button
Calls can be password protected
Search for date, time and inserted code
Monitoring of calls via headset or loudspeaker
Functions as a telephone answering machine, dictation / conference, or communications recorder
Archiving on PC under Windows 95/98/NT/2000
(Option)
§ Remote access of recorded calls
Simple and intuitive operation
The COMGUARD Single IP is very easy to operate via function keys. An easy to understand display leads the operator through the menus. Record and replay functions are arranged like a standard cassette recorder.
The main functions are:
Manual start / stop recording
Playback of last calls
Search for date and time
Search for code
Marking of calls
The COMGUARD Single IP as a security safeguard
Any company or organization that communicates and/or conducts business via the telephone inevitably deals with confrontations and discussions – and unfortunately threats.
A person answering the phone cannot be prepared for all these situations. If an incident is recorded automatically, an unexpected problem can always be discussed with colleagues
or people in charge. For this reason call recorders play an important role in protecting people, organizations and assets. The COMGUARD Single IP / hard disk and COMGUARD Single IP / Flash are specifically designed to cope with security problems as well as quality issues.
The “IP” in COMGUARD Single IP
The new COMGUARD Single IP offers users the connectivity never before available. The COMGUARD Single IP can simply be connected to a Local Area Network, or the
Internet, via the IP port. This allows that recordings in the call recorder can be transferred quickly and easily to a central server for archiving and backup. Because the COMGUARD Single IP effectively works as a FTP device, recordings can also be transferred via the Internet or via a router and dialup connection. A PC can then archive all recordings centrally and conveniently with the software available as an option. The fact that the call recorder operates independently of a PC, yet is easily connected to it, it offers the user the high reliability needed for recording
important calls.
The Crypto Card:
The ultimate in security
The newly developed Crypto Card technology for the COMGUARD Single IP offers a new dimension in security, not only when the recording is in the COMGUARD Single
IP, but also when it has been transferred elsewhere. It is impossible to play a recording without the correct Crypto
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