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Omnicron

Comvurgent Call Recorder

Comvurgent Call RecorderThe Ultimate Call Recording System - Modular by Design - Purchase only the channels you need - Use and Maintain your own Computer - Can be used at the Desktop or the Back Room.

Types of Call Recording

At ABSelcom, we understand that different businesses have different call recording needs. Whether you need to record VOIP Analog Digital Set T 1 or your Home phone. Our goal is to match the right call recording solution to your needs.

HOW TO BUILD A VoIP VOICE LOGGER SYSTEM

How to build a VoIP Voice Logger System

Record your cell phone using blue tooth technology

Cell phone Recorder device using bluetooth technology, this is the only universal call recorder for mobile cell phones Safely record cellular telephone conversations hands-free while driving. Connects with ease and records both sides of the conversation.

Call Recording

Call Recording How to record telephone conversations

Recording Adapter Accessories

Logger Patches, cables and accessories

Record all your telephones

Record all your telephones from one location no mater if you have the phone company, cable company or DSL service.

Record 1 - 4

Home Office Call Recording For home agents, small business, public safety officials, virtual call centers, and anyone else who needs the benefits and security of call recording, we recommend the Single User Home Office call recording system. This low-cost solution brings call recording within reach of many new businesses and independent professionals working out of their homes.. Single User System - The Simple Choice for Small Call Recording Needs With our single user system you can digitall

Record 4 -16

Small Business Call Recording Increasingly, more small business owners are realizing the benefits of call recording. At Call Recording Center, we provide call recording solutions that are cost-effective yet powerful, allowing small business owners to comply with FCC requirements, and improve their customer service efforts. Call recording provides an accurate record of what was said, by whom, and when. It provides a perfect aid to training, dispute resolution, and compliance requirements. Record
Please keep in mind that in order to record phone conversations One or All of the parties on the phone MUST BE INFORMED they are being recorded.  This depends on the state that the phone call takes place in. 

For State by State laws

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Audiolog Features

 

 

 

 

Audiolog Features

The Audiolog family of products were designed with you in mind.  Whether your a small office or a large company   the Audiolog suite of products allows you to perform your job effectively and efficiently
  • Audiolog’s IRIS scheduler allows total control of when to record, what types of calls to record, which groups to record, and how many calls to record.
  • Desktop record-on-demand capability (RODNI™) allows agents and supervisors to start and stop their own recordings, or to tag recorded calls with important information.
  • Audiolog Interaction Review™ software allows users to access, search for, and play recordings from a central point for all call centers (over WAN) via a web browser, eliminating the need for conventional client software loaded on the playback PC, and includes advanced querying capabilities.
  • Outstanding desktop access enables remote call playback, live monitoring, scheduling of recordings, and management and configuration of the system
  • Easily search for calls by date, time, duration, channel, agent, caller ID, DNIS, dialer number, call index number, reference text, private data and more.
  • Audiolog screen recording is designed to minimize network usage and storage requirements. All screen changes including mouse movements and keystrokes are efficiently captured without disrupting agents, and are fully reproduced during playback.
  • Capture the caller's experience via Audiolog™, our award-winning open architecture system for recording, archiving, and playing back multi-media conversations, or choose to search and playback via the browser-based Audiolog Interaction Review. Continue the measurement by using Speech Analytics to mine recorded calls for particular words or combinations of words, and to assist in the automation of the quality assurance process.
  • Measure call-handling behaviors and quantify the impact these have on your principal objectives via Audiolog Interaction Quality, our state-of-the-art browser-based agent evaluation and reporting solution.
  • Refine your call-handling processes and employee development efforts equipped with clear, reliable data on caller experience, performance trends and impediments to success.
  • Surpass not only your expectations, but also yesterday's benchmark.
  • Highest Reliability in independent tests, even under the highest call volumes; options to insure maximum uptime.
  • Interface Flexibility: Analog (telephone, radio, microphones); Digital PBX sets (Nortel®, NEC® and others); Digital Centrex; T1 and ISDN-PRI trunks.
  • Extensive Search Parameters
  • Storage Flexibility: Up to 100,000 hours online storage, mirroring, DVD-RAM, automatic upload to Network-Attached Storage (NAS), RAID5, the EMC Centera content addressed storage solution or SAN storage, as well as Verint's innovative Centralized Archiving Storage (CAS) configuration. Most recently, Verint has announced the release of the innovative Audiolog Virtual Media™ (AVM) option which allows users to store and easily retrieve calls, complete with catalog database information, to any type of third-party media selected.
  • Cost-Effective Call-Taker Evaluation: Verint's browser-based Audiolog Interaction Quality software can be hosted by the Audiolog Server.
  • Integration Commitment, including specialized public safety interfaces for ANI/ALI, trunked radio, PBX, ACD, CTI, turrets.
  • Interface Flexibility: Analog (telephone, radio, microphones); Digital PBX sets (Nortel®, NEC® and others); Digital Centrex; T1 and ISDN-PRI trunks.
  • Most Extensive Search Parameters: ANI/ALI data, Call Taker ID and Name, Radio Channel, Talk Group, Radio ID to name just a few…

 

See the AIQ Features Click Here


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5 Catlett Court, Manalapan New Jersey 07726
Copyright © AB Selcom New York, New York 
1-800-947-3532
sales@voicelogger-systems.com
 

To place international orders online or if you prefer EBay (Paypal) or Ecrater (google checkout)

VISIT OUR OTHER STORES

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To ask questions For Any International Orders Please Call 1-800-947-3532

or E-Mail Us at Sales@voicelogging-recorders.com

 

 


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