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Please keep in mind that in order to record phone conversations One or All of the parties on the phone MUST BE INFORMED they are being recorded. This depends on the state that the phone call takes place in.
For State by State laws Products
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XtR Reporter Pro SupervisorRecall every conversation using the power of your PC >XtR Reporter Pro Supervisor is Comvurgent’s top-level supervisor monitoring, reporting and Agent Grading package from our XtR Professional range of Digital Call Recording solutions. Our advanced visibility, access, retrieval, playback, analysis and scoring suite also comprises:
The suite of applications deliver everything a professional supervisor power user requires and operates on your recordings wherever they are on your network (they are also independent of the hardware recorder platform you have chosen). XtR Reporter Pro Supervisor operates on recordings from: All of our suite of monitoring packages are built on the robust Microsoft .net framework and can manipulate large volumes of recordings. Each application is a workhorse that delivers feature rich productivity tools in a familiar, ergonomic and easy to use MS Office style interface.
XtR Reporter Pro provides the search and playback features of Call Manager with the advanced playback features and powerful graphical reports of XtR Reporter and complements this with a sophisticated Agent Grading module. The Grading Module allows supervisors to set key parameters for agent performance and grade and report against them, the key objective being demonstrated improvement in performance of agents over time. Call Score Module The Call Score module allows a supervisor to ‘grade’ an agent’s performance during a sample of calls. The scoring forms are customized by the supervisor and can be backed up and shared across a network.
Call Scoring Calls are scored by simply selecting the Call Score play mode and grading each segment of the call as the supervisor listens to the actual recording, quickly and easily. Call Score Reports Calls are graded and combined to measure an agent’s performance over time as well as compare to others in the group with simple, easy to read xgraphs and charts.
1 seat Included with;
Additional seats $999.00
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To place international orders online or if you prefer EBay (Paypal) or Ecrater (google checkout) VISIT OUR OTHER STORES http://stores.ebay.com/ABselcom-E-Store http://salesabselcom.ecrater.com/ To ask questions For Any International Orders Please Call 1-800-947-3532 or E-Mail Us at Sales@voicelogging-recorders.com
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